How to ask for help
Hey there!
Welcome to the Leo community!
This is where Leo users can get support and share knowledge, together.
Search for a topic
If you need help with any topic, the fastest way to find a solution is by using the search bar function.
You can also navigate the Category and Tags section to browse topics that align with a broader description.
Couldn’t find an answer?
Create a new topic or
Message in the #Support / #General Channels
For this you will need to create an account, following the sign up link at the top of the screen.
About the #Support Channel
There you can ask everything about technical difficulties, like bug reports, login failures, etc.
We will do our best to help, not as fast as Leo designs things, but we’ll do our best!
About the #General Channel
There you can ask and say anything! If you didn’t find anywhere else that is dedicated for it, this is the right place!
Create a new topic in the specific category
Bug Reports Feature Requests Support Forum
If you prefer to open a New Topic and get notified by email -
click on the new topic button will appear the banner.
Post in English
This is an international forum, and our shared language is English. Posting in another language is only allowed if you also add a translated version, and the topic title always needs to be in English only.
Get notified
Leo team is here to help.
When you post a question or report an issue, one of our team members will usually reply within a short time.
Click on “My Posts” in the sidebar to track all your open topics and replies. You’ll also get notified by email or in your browser if someone responds.
If you received an answer that solves your query, please mark it as resolved - this will also help other community members find the right solution faster.
The Leo team is usually checks the forum on a daily basis.
Contact Support By Email
For other issues such as billing you can reach our Support team at Support@getleo.ai